POSITION: ADMINISTRATIVE MANAGER

RESPONSIBILITIES

Office Management & Operations:

• Fixing office equipment and finding repairs.
• Solving phone and internet issues.
• Making and updating various forms.
• Crisis Management and Response Planning:
• This may involve coordinating with clinical staff to address immediate client needs or unexpected situations.
• Resource Allocation for Client Care: Ensuring that appointments and staff scheduling are allocated effectively to meet client needs, including managing schedules to optimize client access to services.

Human Resources & Employee Management:

• Credentialing providers and offices (licensing and continuing education)
• Updating job descriptions, posting jobs, Screening & Arrangement for interviews.
• Notifying staff of new or updated information.
• Assisting staff with requests and solving issues.
• Organizing staff training and orientation.

Policy Development & Compliance:

• Preparing for audits.
• Ensuring requirements are met through contracts.
• Updating ACTS forms and procedures as per policy changes.
• Client Confidentiality and Privacy Management: Ensuring all operations adhere to HIPAA and other relevant privacy laws to protect client information.

Technical & Systems Management:

• Coordinating with Netsmart for clinical staff training and system updates.
• Attending provider meetings.

Financial & Resource Management:

• Managing data reporting for Pierce County and HCA.
• Handling grant applications in collaboration with the executive director.

Strategic Planning & Coordination:

• Organizing meetings and training.
• Updating billing codes and prices in the Netsmart system.
• Addressing systematic billing issues.
• Understanding and addressing the specific needs of different client groups for effective program management.

Communication & External Relations:

• Engaging with the community for behavioral health awareness, building partnerships, and identifying collaboration or funding opportunities.

Contact: [email protected]