Billing & Finance Specialist
POSITION: Billing & Finance Specialist
Primary Responsibilities
Billing and Claims Management
- Manage and process claims to third-party payors, including submission, follow-up, and resolution of outstanding claims
- Ensure accurate and timely claim submissions based on provider and client records
- Verify insurance eligibility and client coverage details
- Review claim denials or rejections and resolve issues through corrective action
- Maintain current knowledge of insurance policies, coding, and billing regulations
- Coordinate with insurance providers for claims follow-up and payment reconciliation
- Support clients to find the best coverage for uninterrupted care
- Report to or process claims through BH-ASO according to requirements
- Proactively research and investigate weaknesses and risks of current billing process
- Build a knowledge base about billing issues for future reference
Client Billing and Payment Processing
- Prepare and issue accurate client invoices
- Manage client accounts, including payment collection and overdue account follow-ups
- Address client billing inquiries and resolve disputes professionally
- Process client payments through various payment systems
- Apply and track client payment plans, if applicable
- Staying up to date on HCFAs and SERI guidelines for appropriate coding, charges, allowable, co-pays and supporting documentation.
Financial Reporting and Reconciliation
- Maintain accurate financial records and billing databases
- Reconcile payments, claims, and adjustments to financial records
- Prepare financial reports, including revenue, aging accounts, and outstanding balances
- Support financial audits and ensure compliance with company policies
Administrative and Compliance Support
- Maintain compliance with HIPAA and privacy regulations
- Ensure proper documentation of financial records and billing correspondence
- Assist with budget preparation and financial planning
- Collaborate with administrative and clinical teams to improve financial processes
- Manage credential profiles for all providers including but not limited to One Health Port/NPI and taxonomy codes, all 3rd parties (Netsmart, MCOs, etc) and otherwise ensure EHR billing metadata remains up to date.
Required Qualifications:
- Bachelor’s degree in accounting, finance or healthcare administration
- Minimum of 2 years of experience in medical billing and insurance claims management
- Familiarity with billing software, EHR systems, and MS Office suite
- Strong knowledge of insurance policies, claims processing, and medical coding (CPT, ICD-10)
- Experience working in a behavioral health or medical environment
- QuickBooks experience
Contact: [email protected]